Privacy Policy

1. Overview & Information We Collect

At Soug, we prioritize the protection and privacy of our users. This policy details how we handle data collected through our web platform and mobile application.

• Account Data: Mobile phone numbers used for OTP authentication, user names, and profile pictures.
• Listings Data: Photos, descriptions, pricing, and category choices submitted for marketplace items.
• Communication Data: In-app chat messages exchanged between buyers and sellers to enable transactions.
• Location Data: Approximate district or city level location provided by you for item filtering.

2. How We Use Your Information

We utilize the collected information strictly for:

• Facilitating local marketplace transactions and buyer-seller messaging.
• Sending security codes (OTP) and push notifications regarding message responses.
• Preventing fraudulent activity and protecting community security.
• Improving app functionality, language localizations, and search optimization.

3. Data Sharing & Security

We do not sell your personal data to third parties. Public information (such as listing titles, photos, price, and town) will be visible to other marketplace users. Sensitive authentication details and private messages are encrypted in transit and securely stored.

4. Your Rights & Data Deletion

You have the right to access, update, or request deletion of your account data at any time. You can request account removal by reaching out to our support team at sougdz2026@gmail.com.

5. Contact Us